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Standards » Issue » MicrosystemsAndPatientCenteredCare » MicrosystemsAndPatientCenteredCareHCS » StandardId10008 » ReqId10047
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PM.2
1. The program gives a written description of the complaint process to patients.
2. Staff are aware of the complaint process.
3. Leaders review and resolve complaints from patients and staff.

Refers to Standard: StandardId10008
Applicable Programs:  
Status:  

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r1 - 12 Mar 2008 - 11:21:00 - EricDanielson
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