PC.1
1. (Not applicable to Core – Palliative Care specific)
2. The program informs patients and families how to access care, treatment, and services during business hours.
3. The program informs patients and families how to contact staff in the case of an emergent situation during or after business hours.
4. The program informs patients and families about their rights and responsibilities while receiving care, treatment, or services.
5. The program assists patients to maximize the use of community resources available to meet their health care needs.
6. The program informs patients of their responsibility to provide information that is important to care, treatment, and services.
7. The patient has a right to decline participation in the program or elements of the program.
8. Services provided through contractual arrangement are evaluated to ascertain whether the scope and level of care, treatment, and services are consistently provided.
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