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Standards » Issue » MicrosystemsAndPatientCenteredCare » MicrosystemsAndPatientCenteredCareHCS » StandardId10008
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02.HCS.PM.2 ( HCS)
The program has a process to address complaints.

Rationale

Related Performance Requirements

(0 comments) • PM.2
1. The program gives a written description of the complaint process to patients.
2. Staff are aware of the complaint process.
3. Leaders review and resolve complaints from patients and staff.

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r1 - 11 Mar 2008 - 14:12:14 - EricDanielson
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